FAQ’s

If you have any questions which are not answered here, please just let me know : )


Yes I do, please see my commission page. I don’t tend to paint copies of existing works as it is almost impossible to replicate painting as each is such an individual piece and dependant on the interaction of the paints and the moment. I will however happily work to your chosen colour palette, style and to any scale or format that would you like.

Yes I do, I have some work up on arTbridge which is an interior designers hub for finding art for their projects. I am very happy to collaborate with interior designers on their projects so please get in touch if you have a project you think my work would fit into.

I have some of my images already licensed for reproduction, some are with Rosenstiel’s, Fine Art Publisher based in London.

If you would like to license my paintings for reproduction, please get in touch.

Yes, I offer FREE worldwide shipping.

If you find you are unable to place an order due to your location, please let me know and I will help you sort out any purchase and delivery.

Sadly all buyers in Russia must provide an import certificate from the Ministry of Culture in Moscow to allow the artwork to be delivered.  Without this they are turned back and returned to sender.

 

You certainly can yes, I’m happy for anyone to use the images they find on my site for their blog or on social media like Pinterest.

 

Please don’t hotlink them though, and please can you make sure you add a credit to me and a link back to my site, thank you : )

I always sign the back and add a date as a rule. It’s not about me ultimately it’s about the painting and how the colours, marks and textures work together, a signature interrupts the whole composition for me.

 

I am happy to sign the front if you request it on a painting, just let me know if you would like this doing on any painting you buy.

International deliveries may be subject to local customs duties, these vary from country to country but you can calculate these additional fees here: http://www.dutycalculator.com/ Local customs duties are the responsibility of the buyer.

The paintings on stretched canvas are yes, all are fitted with sawtooth hangers.

 

 

Paintings on board or on paper though will need framing to hang, although the board paintings will stand well without frames or could have self adhesive hangers fitted to the back to allow hanging without a frame.

Yes, most of my canvases are personally stretched by me using a high quality heavy weight cotton canvas, which then is primed with three coats of gesso. This ensures a more substantial and durable canvas stretcher than the off the shelf canvases.

It can take a few weeks to complete commissions, I need to usually order in the stretchers bars made to the correct size then stretch and prepare the canvas before beginning working, and commissions like all my painting are only done when they are done, I will not let work leave the studio if I am unhappy with any part of it.

I am a bit of a magpie when it comes to materials, but the core of my paints are Liquitex, I love their intense colour and buttery texture.  I also use increasingly Golden acrylics as their intensity colour is just divine. I do often try new paints if I spot a new colour as I love to discover a new favourite paint.

All the paints I use offer excellent light fastness and are high quality artist grade paints.

Acrylic paints are my usual medium of choice, they are vibrant and durable but I also like to add the occasional element of an enamel or a permanent pigment based ink to add more texture, different marks and more overall impact to my paintings.

If your package is lost or arrives damaged, please let me know right away. I will do the best I can to solve any problems.

Any problems which are not solvable, then I will create a new item for you without any further cost or you can return the painting and get a full refund.

Please keep all packaging and also take a photo of any damage.  This will help me to understand the damage done, begin complain procedures with the couriers and find the best solution for the artwork, whether to attempt repair or just to return it.

Yes, I offer a 14 day guarantee as I want all my customers to be completely satisfied.

You can return your painting and get a full refund.

 

Please note that shipping and insurance costs back to me must be at your own expense.

All paintings are packed very carefully in strong cardboard boxes (recycled where possible) with many layers of bubble wrap.

Extra large paintings may be need to be rolled and shipped in strong postal tubes, I would contact any buyer before doing this on any purchase. Any professional framer will be able to re-stretch it for you easily.

All orders will be processed and shipped within 3 business days.
Once shipped, you will receive an email with your tracking details and expected delivery date. If you require a specific date for delivery just let me know.

All deliveries will require a signature on delivery.

I use Paypal for my cart system, it keeps your details securely and ensures your data stays safe, no card details will be stored on this website so you are are safe from any  potential hacking.

You can pay using Paypal without having an account with them and have the option to use debit or credit cards via them too.

PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You can pass through the checkout in just a few clicks, PayPal takes the payment from your card or bank directly, and your payment details are never shared on the internet.

 

If you have a question you can use this form to ask it : )


Your Name (required)

Your Email (required)

Your Message

Are you human? Please copy the code into the text box

captcha

  • WOW! I couldn’t be more pleased with the whole experience. Not only is Carolynne a phenomenal talent, but she was so very gracious and prompt in all our communications. The picture arrived a day early and was packaged so well—a relief to me since it traveled all the way from the U.K. to Colorado. And seeing the art for the first time in person took my breath away. It was so gorgeous! This purchase was my first from Artfinder and I will definitely be on the lookout for more fabulous pieces from Carolynne. 🙂

    ----
  • “I have purchased three paintings from Carolynne, her work is mesmerizing, intriguing and emotional, I love it. Every painting was carefully packed and came with a certificate of authenticity and a thank you card. Very fast delivery too. I will certainly keep an eye on Carolynne’s future work.”

    ----
  • “This is the first time I buy and original piece of art and I absolutely love it. Carolynne’s work is very imaginative and subtle. The painting was carefully packed and came with a certificate of authenticity and a thank you card.”

    ----
  • “The artist was very responsive, honoured my special requests, packed my art beautifully and even included a beautiful thank card. My purchase was not very expensive though I was treated as though I had spent a fortune. My art was everything I expected and I love it.”

    ----
  • “These mini abstract paintings are absolutely FANTASTIC. The colours are gorgeous. They are framed in 1 large frame ….. STUNNING. In fact at the framers somebody wanted to purchase them!!! NO WAY! I would certainly recommend Carolynne’s work to everyone out there!”

    ----
  • “I am a repeat customer. Beautiful work from Carolynne. Vivid colours…..everyone loves them!!! And a great price……very important! Nice lady to deal with. I would definitely buy from Carolynne again.”

    ----
  • “Beautiful artwork by a very talented painter”

    ----
  • “This gorgeous painting has just arrived. Love it, love it, love it. Beautifully packaged too. This is my second purchase from Caroline and if I could afford to I would buy more. Never disappoints. Bliss.”

    ----
  • “Another stunning painting. It is glorious and is ‘…an earthly paradise…’ in which to lose myself during these dank winter months. Am almost skipping with joy. Thank you Carolynne.”

    ----
  • “Delivered promptly and well packaged. Beautiful painting with vibrant colours. Just makes me happy to look at it. Thank you Carolynne!”

    ----
  • “An absolutely beautiful little painting…just as beautiful as the larger scale paintings by Carolynne…I’m very happy with it and will definitely keep adding more paintings by her to my collection. Thank you Carolynne!”

    ----
  • “Carolynne was wonderful to deal with. Her response to my queries were super fast and accurate. Carolynnes artwork looks amazing hanging in my hall and she is indeed an amazing artist. Wonderful talent.”

    ----
  • “Gorgeous vibrant painting, perfect for lifting spirits and making you smile xx. 1st class service thank you C”

    ----
  • “Beautiful picture and the colours are lovely. Delighted with the purchase.”

    ----
  • “We are absolutely delighted with this painting and for the lovely card direct from the artist. Thank you”

    ----
  • “I couldn’t be happier with this painting. It’s as gorgeous as the photo showed it to be. The delivery was prompt and it was packaged really well. The artist included a lovely hand painted thank you card, adorable.”

    ----
  • “Carolynne, I just LOVE your little works of art, and the card too! The last one was dry mounted and framed in white wood. This one will go the same way! Many thanks for such tiny exquisiteness, Tasha.”

    ----
  • “An absolutely lovely and vibrant piece of work and accurately depicted in the photographs on the website – very good value. Arrived quickly and well packaged – cant wait to get it framed and up on the wall! Many thanks Carolynne – we shall keep a close eye on your future work for another one.”

    ----
  • “A beautiful small painting full of dynamic shapes and colours. I absolutely love Carolynne’s work and will definitely buy another painting from her.”

    ----
  • “Many thanks again for the beautiful mini abstract. The colours are gorgeous and go with my other pieces of art. It arrived very quickly with a unique handmade thank you for purchasing card which is a nice touch.”

    ----
  • “These mini master pieces are perfect in every way. They look amazing together. I love them thank you”

    ----
  • “I love this beautiful piece, since i have been looking for a painting to hang in my dinning room for a while. Thank you for your creativity and I look forward to collect more of your artwork.”

    ----
  • “I love this painting by Carolynne Coulson, it looks fab framed above my fireplace in my newly decorated lounge. The painting came well packaged and arrived promptly. Carolynne also sent me a lovely card with a small painting on the front, which is also going to be framed and put up in my lounge. I am very pleased with my purchase and would definitely buy a Carolynne Coulson painting again.”

    ----
  • “Glorious, glorious, glorious…even more so in the flesh…love it…love it…love it…and I quite like it too…thank you…x”

    ----
  • “Gorgeous artwork. A fusion of spring flowers, ice cream and Lovehearts. It’s joyful and a delight to own and get lost in.”

    ----
  • “Loved my painting, beautiful textures – so pleased with it !”

    ----
  • Such a simple yet sophisticated little painting…I absolutely love it and will go great with my collection. Thank you Carolynne : ) x

    ----
css.php